Case study
Modernising a major Irish Credit Union with IT transformation
Delivering Digital Transformation
Our team of expert consultants successfully coordinated an IT transformation project for a major Irish Credit Union. This included the replacement of the Front, Middle and Back-Office applications to allow the credit union to compete in the modern digital financial world. With the deployment of this modern digital platform, customer “touch points” were increased, vendor SLAs were improved and processes became more efficient. Our team also made sure to transfer all their knowledge to the client’s management and operations teams.
Learn more
Project overview
CubeMatch was hired to coordinate an IT Transformation Project for a major Irish Credit Union. Our client required a new digital platform to be able to compete in the modern digital financial world. Our team of consultants reviewed the existing IT System and determined the best-fit model to use going forward. The team also worked with all business users to ensure all business and functional requirements were captured. They defined an IT Strategy and created an IT roadmap for the development of an end-to-end solution.
// Objectives
Our client, a major Irish Credit Union, approached us as they primarily needed help to coordinate an IT Transformation Project. They needed a brand-new digital platform to be able to compete in the highly competitive and modern digital financial world. CubeMatch consultants were tasked with reviewing the existing IT System and determining the best-fit model going forward.
// Solutions
CubeMatch provided the client with an experienced team of Change Project Managers, PMO, Business Analysts, Data Migration Specialists and QA Testers to manage, build and deploy the new systems.
A comprehensive IT model was developed to meet the client’s needs and our team also worked with all the business users to ensure all business and functional requirements were captured.
// Outcomes
We successfully deployed a modern digital platform, allowing the credit union to compete in the digital financial world. We replaced the Front, Middle and Back-Office applications and developed a comprehensive IT model, ensuring all business users were involved so no requirement was missed. With this new digital platform, customer “touch points” were increased, vendor SLAs were improved, and processes became more efficient. New IT service delivery standards were adopted across the entire organisation. Our team also made sure to transfer all their knowledge to the client’s management and operations teams.
// EXPLORE CASE STUDIES
Let’s discuss your needs today
Get in touch to see how we can power change for your business.