Introduction
CubeMatch was hired to coordinate the IT Transformation Project of a major Irish Credit Union. This included managing the replacement of the Front, Middle and Back-Office applications to allow them to compete in the modern digital financial world. The team adopted a collaborative approach involving a wide range of stakeholders, and encompassed gap analysis, project phase scoping, functional specifications, testing, and phased migration planning.
CubeMatch Deliverables
- Review the existing IT System and help determine best-fit model going forward
- Define the IT Strategy and create an IT roadmap for the development of the end-to-end solution
- Coordinate stakeholders, vendors, and users
- Provide analysis of data for integrity and consistency
CubeMatch Approach
- Provision of a team of Change Project Managers, PMO, Business Analysts, Data Migration Specialists and QA Testers to manage, build and deploy new systems
- Development of a comprehensive IT model to meet the client’s requirements
- Collaborate with all business users to ensure all business and functional requirements were captured
- Adoption of new IT service delivery standards across the organisation
- Delivery of Post-Launch support
Benefits Delivered
- Successful deployment of a modern digital platform
- Significant increase in customer ‘touch points
- Updated and enhanced internal and external support structures
- Improved vendor SLAs suitable for 24/7 business support
- Increased process efficiency
- Knowledge transfer to the management and operations teams